Privacy Policy

This Privacy Policy describes how CSVForge ("we," "us," or "our") collects, uses, and protects information when you use our file-conversion service at csvforge.com.

1. Information We Collect

Files & Content

All file processing (CSV, Excel, JSON, XML, etc.) happens entirely in your browser. We do not upload, store, or access your files on our servers.

Account Details (Pro users)

When you subscribe, we collect your name, email address, billing information, and any other data you provide during registration or purchase.

Usage Data

We automatically collect anonymous usage metrics (e.g., number of conversions, feature usage, errors) to improve performance and stability.

Cookies & Tracking

We use minimal cookies and local storage—for session management, A/B tests, and basic analytics. No third-party ad trackers.

2. How We Use Your Information

Service Delivery

To manage your subscription, authenticate you, and deliver Pro features.

Improvement & Support

To analyze feature usage, diagnose issues, and send you operational updates or support responses.

Billing & Compliance

To process payments, prevent fraud, and comply with legal obligations.

3. Third-Party Service Providers

We may share limited data with:

4. Data Retention

Account & Billing Data

Retained as long as you maintain a Pro subscription plus any period required by law.

Usage Metrics

Stored in aggregate form; individual records purged after 12 months.

Your Files

Never collected or stored.

5. Security

We use industry-standard encryption (HTTPS/TLS) for all data in transit. Pro account data is stored in encrypted databases with restricted access. Regular security reviews and updates help protect your information.

6. Your Rights

Access & Correction

You can view or update your account information by logging in or contacting support.

Deletion

You may request deletion of your personal data (account, billing info) by emailing privacy@csvforge.com.

Opt-Out

Unsubscribe from marketing communications via the link in our emails. Operational emails (billing, security) cannot be opted out.

7. Changes to This Policy

We may update this Privacy Policy; the "Last updated" date will reflect any changes. Continued use after updates constitutes acceptance.

8. Contact Us

If you have questions or requests regarding this policy, please email:
privacy@inkedbyai.com